I had $35 non stick pans which held up better than All Clad.Phone customer service of All Clad is closed. At this price point this is outrages. While I empathize, their complete lack of response to consumers is a problem given the poor quality of their non-stick products.While we love All Clad's stainless steel products (we own a stainless steel tea kettle, pan, and spatula), their non-stick pans are of such poor quality that we will not use them again due to safety concerns. Usually non-sticks don’t last a long time, but, for such a high price, I expected different.Also - reached out to All Clad to try to get a replacement under the lifetime warranty and was promptly rejected. The pan has only been used with silicon utensils.